Who we are
Jervex Technologies Limited ("Jervex", "we") is a private company limited by shares, registered in Nigeria with RC number 9937184. We are the data controller for the personal data described in this notice.
For any question about your data, or to exercise your rights, contact us at hello@jervextech.com.
What we collect, and why
| When | What | Why, and our lawful basis |
|---|---|---|
| You contact us by WhatsApp, email, phone or the website form | Your name, organisation, role, contact details and what you tell us about your business | To reply and discuss possible work with you. Your consent, and steps you ask us to take before a possible contract. |
| You become a client | Contact details of the people we work with, and the information needed for contracts and invoices | To deliver the agreed work and keep business records. Performance of the contract, and our legal obligations for accounting and tax. |
| You ask for occasional updates | Your name and email address or phone number | To send practical updates. Your consent, which you can withdraw at any time. |
| You visit the website | Technical data your browser sends, such as IP address and pages requested, processed by our hosting provider | To deliver and secure the website. Our legitimate interest in running a safe website. |
| You visit the website | Visit counts from Cloudflare Web Analytics, which Cloudflare states works without cookies and does not collect personal data | To see which pages are useful. Our legitimate interest in improving the website. |
We do not sell personal data, and we do not use it for advertising. We do not make decisions about you by automated means alone, and we do not profile website visitors.
Who receives your data
We share personal data only with service providers that help us run the business, under their own data protection terms:
- our website hosting provider, which serves the pages you request;
- our email provider, which stores email we send and receive;
- WhatsApp (Meta), if you choose to contact us there;
- professional advisers, such as our accountant or lawyer, where needed.
Some of these providers process data outside Nigeria. Where that happens, we rely on the grounds for transfers set out in Part VIII of the Nigeria Data Protection Act 2023.
How long we keep it
- Enquiries that do not lead to work: up to 24 months after our last contact, then deleted.
- Client and contract records: for as long as Nigerian company and tax law requires.
- Update subscriptions: until you unsubscribe.
Data we process for our clients
When we build or support a system for a client, such as a school, hotel, clinic or retailer, we may process personal data held in that system, including data about pupils, guests, patients or customers. In that work the client is the data controller and we act as its data processor, only on its documented instructions and under a written agreement. If your data is in a client's system, please contact that organisation first; we will help them respond.
Your rights
Under the Nigeria Data Protection Act 2023 you have the right to:
- be told how your data is used, and get a copy of it;
- have inaccurate data corrected, and in some cases deleted;
- restrict or object to our use of your data, including for direct marketing;
- withdraw consent at any time, without affecting what we did before;
- receive your data in a portable format, where this applies;
- complain to the Nigeria Data Protection Commission (ndpc.gov.ng).
To use any of these rights, write to hello@jervextech.com. We will reply within the time the law allows.
Security
We protect personal data with access limited to people who need it, two-step sign-in on our accounts, encrypted connections and regular backups. No system is perfectly secure; if a breach affects you, we will tell you and the Commission as the law requires.
Children
This website is not directed at children. Pupils' data in school systems is processed only for the school, as described above.
Cookies
This website does not set cookies. See our cookie notice.
Changes
We will update this notice when our practices change, and show the date of the latest version at the top.